Our Kloud’s IT support and maintenance models are designed for small or large enterprises who wish to count on a reliable third party to manage their IT networking and hardware components. As a startup or a well-seasoned company, you need an ongoing preventative maintenance plan along with proactive services in the case of an emergency. When you want to fall back on experts in the field, Our Kloud offers superior support and regular maintenance for every aspect of your IT infrastructure. Take a look at our IT support and maintenance models, and select a plan that perfectly aligns with your business

Preventative Maintenance and Reporting

Our Kloud technicians use an internal application to continually monitor your company computers, servers, routers and peripherals in real-time so we are alerted in advance in the case of an issue. Regular maintenance can ensure business continuity for your enterprise.

Proactive Maintenance

Our Kloud services for proactive maintenance are certain to benefit you when unexpected events occur. Our technicians provide routine onsite support and maintenance as you need it, and we respond quickly in the case of an event. We ensure system uptime for your valuable business.

24/7/365 Help Desk

As technology advances, help desk support is a must-have for your company. Our Kloud offers a local experience and unlimited phone or remote IT support with coverage for both normal business hours and 24/7/365, as you need it. Our exclusive Australia based support team offers sales-jargon-free service every time.
Our Kloud technicians get to know your IT environment in order to offer the best IT service and maintenance possible to align with your unique business.

Whether you are concentrated in one location, spread across multiple sites, or relying on talent from separate remote locations across the globe, Our Kloud can configure the custom voice system to suit your business. Filling the gap for Public Switched Telephone Network (PSTN), Integrated Services Digital Network (ISDN), SIP trunking, and Voice over Internet Protocol (VoIP), to name a few, Our Kloud can guide you to make the right voice options, and we offer a seamless transition for companies ready to refresh their telecommunications environment.

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